back to search all episodes

    Episode 205: How To Scale With Systems and Grow Your Team – with Ravi Abuvala

    Ruvi Abuvala SweetLife Entrepreneur Podcast April Beach

    This episode is for those in Phase 1 – 2 – 3 – 4 – 5 of the Lifestyle Entrepreneur Roadmap™ Not sure what Phase your business is in?

    Episode Bonuses:

    Access Ravi Abuvala’s Free Course: The Exact Steps We Took To Scale 2 Companies To 7-Figures In 18 Months!

    Who This Episode is Great For:

    Entrepreneurs and small businesses who want to scale by hiring Virtual Assistants but you don’t have the time to look for staff, the expertise to find the best help internationally or the systems in place to onboard your team to scale faster. 
    This show is ideal for entrepreneurs in Phases 2-4 of my “Start To Scale Up System” – Take the quiz to learn your current business status


    It’s time to grow your business and you need help. But how do you find the right team members when you don’t have time (or knowledge) to onboard them? In this show, we’ve covering how to hire international help, how to onboard them correctly, and how to do this by using an outside agency. Ruvi Abuvala, founder of is on the show dishing the powerful secrets his company uses to help other businesses grow and scale with team, systems and “The Ramping Bible”, and how to leverage these in your business right away. 
    We’re answering these questions about Hiring/Working With Virtual Assistants
    • When is the right time to hire your first virtual assistant?
    • Should everyone hire one? When would you not want to?
    • Where do you hire your virtual assistants from? What are the pros and cons of those areas?
    • How do you know what to take off your plate (delegate) first?
    • How do you make sure there is strong communication and reliability?
    • Should you hire one virtual assistant for everything or multiple virtual assistants for each task?

    At the End of This Episode You Will

    1. Understand the exponential scaleability of teams
    2. Be aware of the need for (or update of) onboarding systems 
    3. Know which onboarding systems to create first
    4. Have all the answers to the questions posed above

    Resources Mentioned:

    For help building offers, courses or programs that Scale visit

    SweetLife Podcast™ Love:

    Are you subscribed? If not, there’s a chance you could be missing out on some bonuses and extra show tools.  Click here to be sure you’re in the loop.  Do you love the show? If so, I’d love it if you left me a review on iTunes. This helps others find the show and get business help. I also call out reviews live on the show to share your business with the world. Simply click here and select “Ratings and Reviews” and “Write a Review”. Thank you so much ❤︎

    Need faster business growth?

    Schedule a complimentary business triage call here.

    Full Show Transcript:

    You’re listening to the Sweetlife entrepreneur podcast, simplified strategies to grow your service business and launch a life you love faster with business mental and entrepreneur activator a probate. Hi everybody. And welcome to another episode of the Sweetlife entrepreneur podcast. I’m April beach, your host, and I’m super glad That you’re here today is a heavy heading show. And you’re going to get a lot of powerful,
    valuable information. I can’t wait to introduce you to our guest, but if you’re a new listener here to the Sweetlife entrepreneur podcast, I just wanted to say, hello. I’m April beach, the host of this show and founder of the Sweetlife company. And we help experts, entrepreneurs and small businesses scale online, develop your leading offers and become the undisputed leader in your space by providing business consulting and services to service-based entrepreneurs and companies looking to grow and scale with online services,
    programs, and digital products in everything that we do here on the show. This is our outreach. This is where we deliver proven business trainings from decades of business coaching that you would pay thousands of dollars to get this business strategy. We deliver to you here on the show, totally free. So thank you so much for tuning in, and I can’t wait to dive into today’s show today.
    We’re talking about how to scale with systems and grow your team. This is episode number 205, which means all of the show notes can be found by visiting sweet life click on podcast and episode two Oh five on today’s show. We’re specifically talking to those of you guys who want to scale your business by hiring virtual assistants, but you don’t have the time to look for the staff yourself.
    You might not have the expertise in the areas you’re looking to hire. And so it’s hard for you to sort actually who’s the right candidate because you yourself may not know or be a master in a certain area, and you need systems in place to scale your business faster. This show is ideal for those of you guys who are in phases, two, three or four of my start to scale up system.
    If you aren’t sure your current business status, cruise over to sweet life forward slash quiz, you can just pause this episode for a second and you can just answer six questions. You’ll get your exact business status and a checklist of things you should be focusing on to grow and scale your company faster. So it’s time to grow your business and you need help,
    but you need to find the right team members. Today’s cast is absolutely insane. You’re going to love this guy in the very best way. He is the founder of scaling with systems. And on this show, we are dishing out powerful secrets that he uses in his company to scale his business faster. And these are the questions that you are going to know the answers to at the end of this episode,
    when is the right time to hire your first virtual assistant? Should everybody hire a VA when you not want to hire a VA, where do you hire your virtual assistants from what are the pros and cons of those areas? So US-based versus internationally. How do you know what to take off your plate and delegate first? So at the end of this show,
    you are going to have a list of the most common roles first fulfilled by virtual assistants, by companies looking to scale, how do you make sure there is a strong communication and reliability when you hire out internationally and should you hire one virtual assistant for everything or multiple virtual assistants for each task? Today’s guest expert is rubby of Evolla. And he’s the founder of scale with systems and business accelerator that works to bootstrap and scale their client’s businesses leveraging paid advertising sales funnels,
    and fully trained overseas VAs, which is the area we’re focusing on today. And the past 14 months, not 14 years in the past 14 months, he has scaled to seven figure businesses with less than a thousand dollars of his own capital in four commission-based employees. Today, he’s worked with over 500 firms around the world and place 300, excuse me, 630 virtual assistants.
    And he’s spoken on some of the largest stages into the industry, including being featured by Fox news, Forbes and entrepreneur. So without further ado, let’s go ahead and dive into today’s podcast episode. Again, all the show notes can be found by visiting Sweetlife And this is episode number two, zero five<inaudible> Are you guys well, I am joined by Ravi ABA Vala here on the show because it’s time for us to talk about how to scale your business with teams.
    And this is not something that comes naturally to most entrepreneurial leaders. You know, we’re really good at our area of genius. You know, our zone of genius, what we do the ways in which we give people Results, but when it comes to scaling, there’s a couple of bottlenecks. One is usually business model and the second one is growing teams.
    And this is something that I have really struggled with as a leader of both of my own companies as well. And it’s not something that comes naturally to me. And so I was super stoked that Ravi wanted to be on this show. And today we’re diving into really how to scale your business, not only by initially growing teams, but growing teams and then sub teams,
    and really how to scale the actual teams themselves. Some things that I don’t think we talk about enough as entrepreneurs and experts as leaders. So Robbie, thank you so much and welcome to the show April. Thanks so much for having me here. I am super excited, listen to the podcast for a little bit as well. And I know that majority of it is just pure value.
    So that is exactly what I aim to give everybody that’s listening to this today. So thank you guys for your time and you as well, April. So thanks for having me here. Yeah, I’m super stoked. Okay. So today we’re Going to dive into a couple of different areas. First of all, remote teams, internationally based remote teams. We’re going to talk about,
    we’re also going to talk about your expert process of growing remote teams, how you onboard people, and then we’re going to dive into how to scale your teams within your teams. So I think one of the first questions that we need to tackle for our listeners here is just breezing by this, because they’ll have all your resources and where to find this more,
    but just as a foundation, you know, how do people really find expert remote, highly qualified individuals, really outside of the U S to work for them? Yeah, that’s an awesome question. And it’s one that we obviously hear all the time, and I think with anything in life, you have two kind of ways of doing it. It’s like,
    you’re going to roll up your sleeves. You’re going to figure it out. You’re going to do it yourself, which is awesome. Especially if you’re just starting and you have like the training and everything to go along with it. And you want to take them from just like an anybody to the expert of their fields. That’s one way to do it. And the other way to do it as essentially,
    you know, working with some kind of third-party company or working with a recruiter, to finding somebody who already has a lot of the skills and qualifications of the tasks that you’re looking to get completed, and then pretty much transplanting them into your team at that point. And then you’re pretty much only selling them on your culture and your vision. So you have two different avenues.
    You can kind of go down. I see people going through both. We do both, depending on what we’re going, if it’s like a hyper specialized expert in a certain field that like, I don’t even know how to deliver that result. Like, as you grow in scale, if you’re listening to this, everyone’s like go only delegate to people. What,
    you know how to do it. Well, then you’re locked in this like sphere of like knowledge. And instead you’re gonna get to the point where it’s like, I don’t know how to do this, but I want to do this. And so, you know, I need to hire someone that already knows it. So there’s that aspect of him, which is a little scary,
    but it was almost like, we’ll talk about later, you communicate KPIs. I think it’s okay. And then like on the other side is like, Hey, I already know how to do this. So maybe I don’t have to go find somebody else that knows how to do this. I can just teach this person to myself, but then you kind of create those systems and that ramping Bible that I’m sure we’ll talk about here in a little bit,
    that helps them kind of grow along that process. Okay. So this is a really good opportunity. I want people to know, how did you get into this? Like you didn’t, you didn’t start this, did you say I’m going to be a scale expert and help people build teams? So share a little bit of your background in, in why this is now your Ninja skill.
    Yeah, so I keep it really short because I want to stay on the value. But very long story short was going to go to law school, graduated college. My dad was diagnosed with stage four lung cancer. I had to go take care of him. Instead of law school, I finally got into law school, decided it wasn’t for me. I dropped out sort of my first company prospect social was an advertising agency and knew nothing about systems.
    You don’t think about process. Like I was just like, I’m going to come at this just with pure hard work, like pure grinding hustle mode. And for the first eight months I gained about 50 pounds. I was like losing hair. I was getting gray hairs and I made $3,000. The first six, eight months of business, $3,000 as a screenshot on my website.
    You can see it. And I almost thought that I made the wrong decision. Then I hired my first coach or consultants. I went to a mastermind. I hired my first coaching consultant. He showed me really the powers of virtual assistants, the powers of systems, the power of sales funnels. I know a lot of the stuff that you guys cover as well.
    I implemented that stuff. Next month, we did $30,000. Within six months, we had done a hundred thousand dollars in one month and now that’s a multi seven figure business. And just from that moment that I hit the map by having that first month to a, you know, a few months later when people started seeing me living abroad and traveling the world,
    I just had a bunch of people reaching out to me. How did you do this? You know, we were in the same Facebook group and at the same level and all of a sudden you’re shot up here. And so I just pretty much was like, yeah, that’s pretty much just like the sales funnels and these virtual assistants. And here’s how you do it.
    And long story short, you know, I think a lot of great businesses if you know, like Slack or a few others, like it’s never really, the intention for that main business was ever to start it, but you just have people like banging on your door. Like, you know, you’re trying to sell one thing and they’re like, I want this other thing.
    And so that was kind of the Genesis of scaling with systems. Yeah. I love it. I love it. And we’ll make sure there’s a link to your company and how to work with you as well to do this. So we have these first hires and it is, it’s such a big problem for business owners. You know, we have these first hires,
    but they’re on board, but let’s talk about actually how to interview them. You have a really special onboarding process this too. I know from talking to so many companies and I personally know within my own business that developing the onboarding process is a ton of work to do it right in. Sometimes, you know, you really fail in a way that you’re not going to get the end result for that new person.
    So talk to us about your it’s. You call it the ramping Bible and really how to do this, how to bring people, team members on board. Yeah. It’s super interesting. It’s like, you know, anytime you just sit down and I know you work with a lot of like people that are creating their intellectual property on coursework or whatever it is.
    And so, you know, I don’t know about anybody else, but when I’m doing it, it’s like, I’m not getting paid for that necessarily yet. And so it’s really hard to like, take that time, carve it out and do it. It’s it’s just like, there’s like leverage data and you’re like, I’m going to get paid later for this.
    But right now this is really difficult. And the onboarding process is something super similar. And so a lot of people, they don’t have any kind of onboarding process. They don’t have any kind of training. And so instead what they’ll do is just hire someone and they’re like, okay, go do this thing. Or then they’re trying to spend all this time training them and that’ll work with their first hire and maybe for the hire after that.
    But if you’re smart enough, you know how to, which I wasn’t smart enough with just so everyone here knows I had to learn the hard way, but now we help our clients avoid it. You can create this kind of onboarding training process. We call the ramping Bible inside of scaling, which systems is 35 pages long. It’s a Google document. And it literally starts out like we have one for our commission-based sales position literally starts out with just like,
    Hey, this is why we’re hiring you. And this is the importance of this position. These are the KPIs. And then these are also the<inaudible>. These are the goals. If you do this, you’re going to make this money. If you do this, you’re going to make this. So there’s no like end of the year bonus, there’s no like,
    you know, you’re going to get promoted at Rockefeller. And it’s just like, here’s how you will make more money and graduate in our company. And we lay it out from everything into Z. And then after that, I’m telling them because a lot of people mistake this and they don’t even have this systemized, but why should you work for scaling systems?
    Why should you work for this company? Like, what’s the vision here? What’s the dream here? What are our past clients? Like you have to sell your employees on working with you. And if you don’t and they’re going to leave the first opportunity that they get. And so then we have a few pages on like who we are, what my bad,
    that story. I just told you a second ago, like about my dad, the lung cancer, the drop out of school. And then we get into kind of the hard skill stuff, which is like, Hey, here’s how you send cold emails. Usually you scrape leads. Here’s how you send LinkedIn messages. Here’s how you do demo calls. There’s do qualifying calls.
    I mean, it took me probably two months to get the whole thing together. But now, you know, between the 1800 virtual assistants that we’ve hired in the past two years, and then, you know, I personally have onboarded 35 different team members inside of our company. All I literally do is, and I’ll tell you guys a little hack, which we don’t have to get into,
    but our salespeople pay us $1,500 to come work for our company and make us money because we give them a pretty much a done for you course almost. That’s like, here’s how you make money online. These are you doing. And we just have our service as a thing that they deliver for. And so we’re teaching them to be like top 1% salespeople,
    you know, top 1% lead generators. And so some of my sales guys, I have a guy in Canada he’s 17 years old and making like close to $10,000 a month at 17 years old selling our stuff. And so if you can have something that comprehensive from a to Z, then you can get a 17 year old in Canada to sell for you.
    You can get someone in the Philippines to do ads for you or client fulfillment or whatever, the backend stuff for us, but it kind of all lays on and falls on that foundational ramping Bible or whatever you want to call it. That someone gets whenever they join your company. Okay, that’s genius. I’m sold. I want your ramping Bible. And I want my own ramping Bible for the Sweetlife company.
    Absolutely. You know, I thought our brand introduction onboarding process was cool. Well, definitely no where doesn’t even hold a candle to this. So if you guys are listening, clearly this is the gold standard. This is what needs to be done that alone. We could end this podcast episode on, well, you could just do that. You’re going to scale exponentially just by doing that,
    this ramping Bible, you have it for your own company and your own systems, but then do you also help other companies develop their own ramping Bible based on what you have established there? Let’s talk about that a little bit. Yeah. A hundred percent. So like if I was to just get people, the Randy Bible straight as we haven’t and probably overwhelmed a lot of people,
    right? Unless they like have multiple team members already and they have people to work on and consume the content. It’s like people would lose their minds. So instead we’re kind of build pieces of the ramping Bible together. So they get to see ours, they get understand what is involved in ours. We help them build it. But instead of being like,
    Hey, do this for every position in your company, usually cause we place these virtual assistants for our, we start there and we’re like, okay, this is what they need to be trained on. And we actually train them for our clients. So we do, they do a 60 day bootcamp and we do all the work for them. So they’re kind of getting the done for you,
    virtual assistant, but then it’s like, Hey, you know, what do you need to, we teach them how to great, obviously SOP standard operating procedures. So, you know, what do you need to reference back to what happens if you make another hire, right? What happens this virtual assistant leaves, whatever it is. And so we help them build this ramping Bible with them.
    And we usually start in the lead generation side because that is an, our experience where a lot of people are lacking in their business is just like, you don’t have enough appointments or people in their calendar. And then once we get past that, then we can start talking about ramping Bibles for sales or ramping Bibles for our account management or ramping Bibles for chief operating officers or any one of those other positions.
    Yeah. So we kind of help our clients create that after they joined scaling with systems and then we’ll give them the virtual assistant, who’s going to go through it already, fully trained. Right. Oh my gosh. What an amazing outline, what amazing program you guys have. Okay. So this brings us to the next area that I really want to talk about.
    So the majority of the listeners to this show are established small businesses, but if you really, they call us micro businesses. You know, if you look at a small business, it’s still, you know, a hundred people. So we’re talking, you know, businesses that have anywhere from eight to 20 team members or businesses that are listening to this show that might only have three team members right now,
    but they need to get to 12 in order to fulfill all the roles within their company. This brings in so many other growing pains as far as from a management and scaling standpoint. So talk to us about your expertise, what you can pour into our listeners when it’s time to actually scale the team itself. What are the primary roles? We talked about a little bit behind the scenes before recording,
    but what are the primary jobs that most companies seem to fill first when they’re starting to delegate and grow their team? And how do you recommend companies go about managing that scaling process within the team itself? Yeah. So there’s a great concept called a scorecard. I didn’t create it myself. It was from the gentleman who created HubSpot. They wrote a great book called inbound marketing,
    and they’re talking about the scorecard inside of there. And the idea of it is like, you know, every day as a CEO, other team members should be reporting on their scorecard to you the 10, 12, 15 most important statistics in that company. So, you know, number of leads generated number of appointments, you know, number of cash collected yesterday.
    You compare that to last week, whatever it is. So the first thing you have to do before you even talked about scaling a team and making the hires is like, are you systemized? And then once, you know, you’re systemized, if someone was going to take this role, what is the expected KPIs? Where’s this expected goals I would want them to do.
    And a lot of people’s like, I don’t know, but let’s just say, have you focused solely on email? And you knew that you could send out 300 emails a day and you could probably get five people. That’d be interested in what you’re doing. Then, you know, that’s while you’re still trying to juggle 15 other things at the same time.
    So if you hire one person to do this, full-time they could probably get eight to 10 leads day. That’s a, probably an average or a conservative number to use. And so then you hire the person who said, Hey, I’m expecting eight to 10 positive responses, leads, booked appointments in my calendar. If you do this every single day, they say,
    yes, you go great. Then what you’ll do is you’ll try a bunch of things out, LinkedIn, email, Facebook, Instagram, or whatever kind of department that you’re in. Obviously whatever’s relevant to that. And then you’ll see what’s working and you’ll see what’s not working. And a lot of times it’s like one thing is blaring obvious that it’s working.
    And a lot of other things aren’t. And the biggest mistake, I see people doing whatever their scaling teams is. They keep everyone focused on this like kind of general level where like, everyone’s just doing everything instead of being like, okay, majority of our booked appointments are coming from email, but I keep on trying to do Facebook messages or LinkedIn messages or whatever it is instead of okay,
    email works. I’m gonna put you full time on email and they’re going to hire another person to do full-time on email as well, but that’s doubling our efforts. So the first thing that I’ll usually say is like, you figure out what’s working through your KPIs and your scorecard. And then you can double down on that as long as it’s something that you want to double down on such as sales or lead generation,
    right? The typical flow that I see people doing in a business, especially higher ticket service based businesses, which is kind of what our wheelhouse is, is virtual assistants for lead generation is mostly the number one thing that you do then what’ll happen is pretty soon you’ll get so many leads that you literally can’t do. The sales calls. You’re like, you know,
    dizzy from doing eight to 10 sales calls every single day. So the second hire that we used see is sales. And at this point you have kind of the front end of your business taken care of. You’re waking up, you’re out, you’re having the BA generate leads, a sales person closed deals. And now you have the back end you’ve got to work on.
    And I know you work with a lot of hyper scalable or you help people become hyper scalable through like courses or kind of intellectual property. Exactly. So then we start working on that. How do we kind of make your offer a little more hyper scalable? So before we even hire somebody, you know, you don’t want to hire someone in to do something that’s inefficient because then you’re just spending money to do something that’s inefficient.
    So how can we streamline your backend process a little bit more, your offering your coursework, whatever it is, working with one niche. And then you’ll usually hire a virtual assistant of a bill for you or some other specialized person. Then it’s an account manager to handle everything that’s going on. And at this point you’re pretty much just operations, right? You got someone generating leads,
    you’ve got someone closing leads, you’ve got someone onboarding clients, you got someone delivering for you. And that’s honestly all really low cost because you’re using virtual assistants and commission only salespeople. And then you kind of have room to do the next hire, which is a little more higher level, but just like chief operating officer, essentially, this is the person that is now managing all these people.
    And they’re the ones that look at the KPIs and everything else. And now you’re pretty much free to do what, like I’m doing. A lot of my other clients are doing which like podcasts and play with ads and do content and grow a YouTube channel and work on your products onto the backend stuff, which is a dream state for me personally, I had to make sure that the whole company is growing and scaling month over month.
    Right. And, and you’re the only one that can do those things. Nobody else can do those, but you, you know, it’s your genius. And I, and I absolutely love that. And so what we’ve done is a company is, you know, we grow really, we have grown from the top down and I say this the time on this podcast.
    So my listeners know that I really suck at management. I don’t mean to be, I’m really nice, but I’m just not a great person to work for because I’m super entrepreneur creator, not, you know, not a great systems person, but then Kevin’s, I have those systems people to do that. But you know, we’ve really grown it from that CEO position that,
    you know, CMO position and then down. But I love this idea. Granted, we started growing 16 years ago, but I love this idea about really filling this in. So are companies that come to us and the people that listen to the show, I mean, everybody knows the power of scaling. They just don’t know how to go about it.
    And there’s budget different ways. We’ve talked about scaling, you know, scaling your offers, you know, to figuring out your systems, how your, your business model, which is all the stuff that I geek out on this scaling through teams is absolutely seems the first foremost, everything you should be thinking about those you guys who are listening, whether you’re just getting started or you’re just at that tipping point where it’s time to scale.
    For sure. I want you to process what re what Ravi is saying here, because it’s incredibly important and I totally see this. Okay. So let me ask you some questions here. As I’m getting through to kind of thinking about some questions that our listeners would be asking. So we talked about finding the right people and whether you outsource or, you know,
    you’re, you’re kind of going through the process of finding them on your own finding the right people is, is a big, heavy lifting job. And so that is something that your company takes care of. And we’ll make sure that our listeners know how to find you this ramping Bible, again, huge project, huge project. And so based on where our listeners are in this love the value of taking your expertise in your template and creating their own from that.
    And one of the things you said that was really important that I just want to hit on is having our team members find themselves in our mission is a big thing. I know for me personally, we just got back from our 20, 21 planning retreat in Florida. We were in Florida last week. And one of the biggest things for each one of my team members has been like,
    okay, what is your vision? And how can you find your vision within my company? You know, how is this great for you in addition to being really awesome for me too. And so I love it. That’s something that you guys hit on and there, do you feel like we can do that as well with international teams as we can growing US-based teams?
    And how do you create that culture within your team? I did not tee you up for this. You did not know I was going to ask this, but how do we create that sort of team culture when your team is spread out all over? So I’m super happy you asked it. And, and it’s funny, cause like culture is kind of like one of those little buzz words that people just say,
    you know, on an Instagram video or whatever it is. But if you have a team, you understand that like culture is the difference. If like when COVID happens and you’re a business campaign payroll that they’re still working, right? Like that’s a difference in culture. And obviously, luckily we didn’t have that problem because we’re online. But like my brother had that issue cause he had restaurants.
    And so culture is a difference in like, you know, you not being able to make salary next month, culture difference. And like you having to ask someone to work later when it’s, you know, it’s supposed to be their night out with their girlfriend, whatever it is. And they are like, no problem, I totally get it. And like finding those people,
    it’s a great book, good to great. By Jim Collins, he talks about, you know, getting them on the bus and it’s like finding those people is super, super important. And to do that, you have to develop the right culture and that really starts with, and I’ll be really honest. I will listen. I was really great at this in the beginning.
    Then we went from six employees to 36 in a matter of three months. And like, I really lost myself and I lost that kind of culture. Like the address was delegating. Like you didn’t do the culture, you do the culture, whatever it is. And what I’ll tell everyone here is why I brought it back from me and what it was in the beginning was like every 90 days we have performance reviews with our employees and I delegated those out for a little bit time.
    Cause I was just so busy, but we care about personal financial and professional goals. So we would say, Hey, you know, what’s been going great the past 90 days, what do we need to work on? You know, this is both of us, everyone get the feedback. They can knock the CEO. They want to, I think it says,
    awesome. Let’s talk about goals here. So in the next 90 days, and then even further and beyond what are your professional personal and financial goals. And so some of our team members it’s, I want to lose weight. So when I go back home from Thanksgiving or I go home for Christmas, you know, I look better or maybe it’s like,
    I want to be able to buy a house, but my credit is for whatever it is and what you’ll realize. A lot of times it doesn’t have to do with money. Like these are not money goals here just like access to certain things or knowledge or information. And so what you can do as a company is help them reach those goals. If they help you reach your goals.
    So Hey, if you hit these numbers that we send this many outbound messages. If we get this many books appointments, then I will pay for a credit repair service. So you can start getting your application for your home, whatever it is. And I was doing that really well in the beginning. But then, like I said, I lost touch.
    And recently, literally about a week ago, right in the middle of the move from California to Florida, I’m doing 36 performance reviews in three days. And I’m just like 12 a day, pretty much. I’m like, Oh my God, I’m going crazy. But in that timeframe, I actually was able to like finally go back down and touch every single person and just like hear how much our company has impacted them.
    And then like what their future goals are and what, and at the end of every single call, they’re like Ravi, I can’t believe you took the time out of your day to do this call with. And I’m thinking in my head, like, I’m grateful for you. Like, please don’t leave me. Like you’re in the big part of this.
    I’m not, this is nothing like you’ve done everything up to this point. And so I guess that’s the point of building that culture has to really do with like asking your employees what they want, including overseas virtual assistants. The ones that were the most honest with me were the ones in the Philippines. And they were telling me like, they want to have kids,
    but it’s a little difficult for them to have kids because of like biological reasons. And so we’re talking about adoption and like all these other things that like the other people, you never would hear anybody in the us or someone else talk about what their employer for multiple reasons. But yeah, it sounds cheesy, but figuring it out, writing down what they want,
    holding them accountable, I’ve been helping them reach it. If they help you reach your goals on your business, I think is a great way to keep a high performance culture inside of a company, but also have that kind of caring. Like I’ll take care of you. Don’t worry about it. Kind of thing. I love that. Oh my gosh,
    love that. Appreciate all of that. And all of you sharing and the transparency and just really all about that. And I think that’s as important as everything else we talked about today. All right. So businesses are ready to scale and they need help. How can they find you? Yeah, of course, the easiest way. And then I had told you the beginning of this and I’m sure you can confirm it.
    I talk very fast and I like breeze over topics that people are like, Ravi. I want to learn more about that. And so what I did is I put together a free course. It’s about five and a half hours of totally free content and overs, like where to find the virtual assistants, what kind of lead generation scripts you should be using,
    you know, how to kind of build that ramping Bible yourself. And if you want to get access to it, you just go to scaling which isn’t dot com slash sweet dash life. And I know April set, you’ll link it down below, but she actually attaches to the podcast. So that way you guys can make it easier for you to remember,
    but yeah, scaling with And you guys get instant free access to that course. Yeah. Highly, highly recommend in your company, scaling with systems. We’ll make sure that we have links to where people can find you in addition to not only the course, but across social media as well. You thank you so much for your time. Thanks for talking fast.
    Totally love it. We covered so much information and I know that our listeners got a ton of value out of this, especially those that are really at that place where it’s time to scale. They’re serious about it and they want to do it right. So really appreciate your time on this. Yeah, of course. April was an absolute pleasure. Thanks so much for having me on here.
    Keep up the great work with all the incredible content and for everyone that’s at home or driving, whatever you’re doing, working out and listening, I do appreciate your guys’ time and I hope you got some value out of it, For sure they did. For sure. All right. Thanks Robbie.<inaudible> What a great show. I appreciate rubby so much for being on here.
    And I like you when we have these guests in here, I’m taking notes like a crazy woman. If you’ve seen us behind the scenes or if you haven’t yet checked out our YouTube channel and you can actually see the full interview on video with me and Ruby and see me taking notes here through this process. Again, you can find the course, which is an amazing bonus.
    We have, you know, no, no profit stake in this whatsoever. And Ravi doesn’t either. This is a completely free training that he’s given you simply by visiting scale with forward slash sweet dash life. And you can get access to this complete training that he has for you learn more about that onboarding Bible, the ramping up Bible, and how to create your own.
    We are here to make sure you have systems in place to grow and scale your business online faster. And we appreciate you listening to the show. If you haven’t yet, please take a second and leave us a review on Apple or you listen to podcasts and connect with us and follow us at Sweetlife company on LinkedIn. Thanks so much. You guys I’ll talk to you next week.